秘鲁Randhall的个人简历

基本信息
真实姓名: 秘鲁Randhall 性别:
最高学历: College 工作经验: ≤1 Year
国籍: Others 语言: English
是否为母语: 符合工签 不符合
自带签证: 在国内
个人介绍

秘鲁Randhall男,大专,半年国内英语教学经验,在美国工作过6年,自带家属签到20年11月;倾向成都, 也考虑其他地方,13K+,9月底到岗


QUALIFICATIONS
• Customer Service

• Technical Maintenance Specialist

• Warehouse Supervisor
• Operations and Logistics Manager

RESUME

3 years of experience in Guest Relations/Customer Service, working for an International cruise company Royal Caribbean.

5 years of experience in Maintenance Area working in a soft drinks and non-alcoholic company AJETHAI – AYACUCHO PREFORM in Thailand
5 years of experience in Storeroom area, working in international cruise companies Carnival Cruise Lines and Royal Caribbean International.

3 years of experience as Operations Manager in logistics company COISAC Group in Peru.

I attended courses oriented in Customer Service, Leadership, Problem resolution, Team management, occupational safety, and occupational health.

ACADEMIC BACKGROUND

• Programming of PLCs, Thai - German Institute, Chonburi - Thailand 2012-2013
• Industrial Electricity, National University of Trujillo, Trujillo - Peru 2012 - 2013
• Low Voltage Electricity, ICADE, Trujillo - Peru 2000 – 2001

WORK SUMMARY

March 2019 – Present: Royal Caribbean Int. United States, Assistant Front Desk Manager

April 2018 – February 2019: Royal Caribbean Int. United States, Guest Administration Officer

February 2017 – April 2018: Royal Caribbean Int. United States, Guest Services Officer

July 2014 – December 2017: Royal Caribbean Int. United States, Storekeeper

April 2010 to March 2014 AJETHAI: Thailand, Maintenance Specialist

October 2009 to April 2010: Royal Caribbean Int. United States, Storekeeper

March 2009 to September 2009: Ayacucho Preform Thailand, Electrical Technician

September 2007 to March 2009: Carnival Cruise Lines USA, Storekeeper
April 2006 to September 2006: Grupo COISAC Cargo, Lima - Peru, Operations Manager
April 2005 to August 2005: SSK Montajes e Instalaciones, Cajamarca - Peru, Transportation Supervisor
October 2004 to April 2005: Coisac Logistic Operator, Lima - Peru, Operations Manager

PROFESSIONAL EXPERIENCE

ROYAL CARIBBEAN INTERNATIONAL

Assistant Front Desk Manager

• Supervise, motivate, coach, train customer service team to deliver focused and extraordinary customer service.
• Respond to escalated situations in a professional and positive manner; take ownership of escalated situations and communicate with division heads to resolve issues appropriately in a timely manner.
• Assign duties and responsibilities to front desk team; evaluate team using performance management tools to ensure high quality standards.

COISAC GROUP

Operations Manager

• Manage, motivate, coach, Operations team in order to improve services levels.
• Training team in new procedures and standards.
• Review KPI’s and planning for continuous improvement.

AJETHAI

Maintenance Specialist

• Programming and maintenance of electro-mechanical automated palletizers.
• Support the Projects Area in the installation of new production lines.
• Implementation of preventive maintenance program.
LANGUAGES – COMPUTER SKILLS

• English  • Spanish • Portuguese • Thai

• Microsoft office • E1 • Fidelio • Encore

TRAINING:

• Accelerated Leadership Program ALPS.

• Getting started as new leader.

• Customer service.

• Problem resolution

• Team management.

联系方式
客服电话: 18336078920、15093118623、18337157576、18911922683